Most stroller accessories ship in 2–7 business days within Europe and 5–10 business days to the US — depending on where the warehouse is and where you live. If you've ordered Hoppie and are wondering when it will arrive, this guide gives you realistic timelines, explains what can slow things down, and tells you exactly what to expect at checkout.

Key Takeaways

• Most European orders arrive within 2–7 business days. The Netherlands to Western Europe is typically the fastest corridor.

• US and Canada orders usually take 5–10 business days from dispatch.

• Hoppie ships from a warehouse in the Netherlands — exact times and costs are shown at checkout before you pay.

• Customs delays are rare but can add a few days for non-EU destinations.

• You'll receive a tracking link by email once your order is dispatched.

Typical shipping times by region

Shipping timelines for stroller accessories depend mostly on two things: where the product ships from, and where you are. Hoppie ships from a European warehouse in the Netherlands, which means European orders are fast and straightforward. Further-away destinations — North America, Israel, the Middle East — take a little longer, but the process is just as simple.

The times below are realistic estimates based on standard carrier services. They assume your order is placed on a business day and your address details are correct. Public holidays, peak seasons, and customs checks can extend them — more on that in the next section.

Europe (EU + UK)

Orders within the European Union typically arrive in 2–5 business days. The Netherlands to neighboring countries — Belgium, Germany, France, Luxembourg — tends to be at the faster end of that range. Orders to Southern and Eastern Europe, or to more remote addresses, sit toward the higher end.

UK orders currently ship as international orders from the EU. Expect 3–7 business days, with occasional customs handling adding a day or two. There are no import duties on low-value consumer goods for most UK recipients, but it's worth checking your local guidelines if you're ordering a larger quantity.

Scandinavian countries, Switzerland, and Norway typically sit in the 3–6 business day range. These are outside the EU single market, so a customs declaration is included — but in practice it rarely causes delays for a single parcel like Hoppie.

US + Canada

Orders to the United States typically take 5–10 business days from dispatch. The exact time depends on your state and whether you're in a major metro or a more rural zip code. Most orders land within the 6–8 day window under normal conditions.

Canada is similar — expect 6–10 business days. Canadian customs processing is generally smooth for small consumer goods, but it can add a day or two in busy periods. Import duties for a single low-value stroller accessory are typically minimal or nil, but you should confirm with your local customs authority if you have any concerns.

The exact shipping cost and estimated delivery window for your address are shown at checkout before you confirm your order. There are no surprises at the door.

Israel and the Middle East

Shipping to Israel and the broader Middle East region takes approximately 7–14 business days. Carriers serving this region from Europe are reliable, but customs processing times vary more than in Western Europe or North America. Give yourself a little extra lead time if you need Hoppie before a specific trip or event.

As with all international orders, the final shipping estimate for your exact address is shown at checkout.

What can slow your order down

Most orders arrive within the window shown at checkout. But a handful of things can add a day or two, and it helps to know what they are so you're not caught off guard.

Customs and import processing

Orders within the EU travel with no customs formalities — the parcel moves from carrier to carrier exactly like a domestic delivery. But for orders going to the UK, US, Canada, or the Middle East, a customs declaration is included with the parcel. This is a standard document that tells the destination country what's inside and what it's worth.

For a single stroller accessory, customs processing is usually automatic and adds no visible delay. Occasionally — especially in busy periods or at high-traffic border points — a parcel gets held for a manual check. This is rare, but it can add 2–4 business days. If it happens, your tracking number will show the parcel as "in customs" or "awaiting clearance."

The best thing to do is wait. Customs offices release parcels in the order they receive them, and there's nothing a sender or recipient can do to speed that process up.

Peak seasons

Carrier networks get busier around the same time every year. The run-up to the winter holidays — roughly mid-November through late December — is the most reliably busy period for parcel shipping across Europe and North America. If you're ordering during this window, add 2–4 extra business days to the typical estimate.

Summer school holidays can also slow things slightly, as staffing at sorting hubs sometimes dips. For most orders, the difference is barely noticeable. But if you're planning ahead for a specific trip or holiday — an airport day, a theme park visit, a family vacation — order a week earlier than you think you need to.

It's a small habit that saves a lot of last-minute stress.

Address issues

This one is more common than most people expect. A missing apartment number, a misspelled street name, or a zip code that doesn't match the city can cause a parcel to sit at a local depot waiting for clarification — sometimes for several days.

The fix is simple: double-check your address before placing the order. Make sure your name appears exactly as on your post box or buzzer if you live in an apartment building. If you notice a mistake after ordering, contact us as quickly as possible — once the parcel is dispatched, address corrections are much harder to make.

For deliveries to hotels, holiday rentals, or temporary addresses, it's also worth including the booking reference or your check-in and check-out dates in the address field so the local delivery driver knows the context.

Public holidays

Carriers don't dispatch or deliver on public holidays, and different countries have different holiday calendars. A parcel moving from the Netherlands to France during a French national holiday will sit at the border hub until the next business day. This is routine and nothing to worry about — it just adds a day or two to the window.

If you're ordering around a national holiday in your country, add one to two extra business days as a buffer.

What to do while you wait

Once your order is dispatched, you'll receive a tracking link by email. This lets you follow the parcel through the carrier network in real time — from the warehouse in the Netherlands all the way to your door.

If your tracking shows no movement for more than three business days, or if the estimated delivery window has passed, get in touch with us. We'll investigate and either locate the parcel or arrange a replacement.

Most orders arrive without any issues. But it's good to know that if something does go wrong, we're here to sort it out.

Planning ahead: when to order

A few situations where ordering a little early makes a real difference:

• Before a holiday or long trip. If you're flying somewhere with two young children, Hoppie is most useful when it's already installed and familiar. Order at least two weeks before your travel date to give yourself time to practice the setup at home.

• Back-to-school season. September is a busy period for stroller accessories as families get back into daily routines. Carrier networks are busier than usual and order volumes tend to spike.

• Winter holidays. As mentioned above, November and December are the peak shipping period globally. Order early or expect to add a few extra days.

• Gifting. If Hoppie is a gift — for a baby shower, a birthday, or a new sibling arrival — order at least 10 business days before the date to be comfortable, regardless of where you're ordering from.

Returns: what parents need to know

If your order arrives and Hoppie isn't the right fit, the returns process is straightforward. Full details are on the website. A few things worth knowing:

• Return shipping is covered by the customer unless the product is defective or the wrong item was sent.

• The European returns warehouse is in the Netherlands — so returns from within the EU are quick.

• If you're unsure whether Hoppie is compatible with your stroller before ordering, send us a photo and we'll help you check — it's much easier than returning after the fact.

FAQ

How long does it take to ship a stroller accessory to Europe?

Most EU orders arrive within 2–5 business days. Orders to the UK, Switzerland, Norway, and other non-EU European countries take 3–7 business days, with occasional customs processing adding a day or two. The exact estimate for your address is shown at checkout.

How long does shipping take to the US?

US orders typically take 5–10 business days from dispatch. Most arrive within 6–8 days under normal conditions. Add a few extra days during the winter holiday season or around major public holidays.

Where does Hoppie ship from?

Hoppie ships from a warehouse in the Netherlands. This means European orders are fast and typically customs-free within the EU. Orders to North America, Israel, and the Middle East are shipped internationally and include a standard customs declaration.

Are there customs fees when ordering from outside the EU?

For most individual orders of a single stroller accessory, customs fees are minimal or nil. However, customs policies vary by country and can change. We recommend checking with your local customs authority if you're concerned. The shipping cost and any applicable fees are shown at checkout before you confirm your order.

Can I track my Hoppie order?

Yes. Once your order is dispatched, you'll receive a tracking link by email. This lets you follow the parcel through the carrier network in real time. If your tracking shows no movement for more than three business days, contact us and we'll investigate.

What happens if my order is delayed?

Most delays are short — a day or two for customs or a busy carrier hub. If your order hasn't arrived within the window shown at checkout and tracking shows no movement, get in touch. We'll look into it and make it right.

What if I entered the wrong address?

Contact us as soon as possible. Once a parcel is dispatched, address corrections are harder to make, but we'll do everything we can to redirect it. For future orders, double-check your address — including apartment numbers and zip codes — before confirming.

Can I return Hoppie if it doesn't fit my stroller?

Yes. Full returns details are on the website. Return shipping is covered by the customer unless the product is defective. If you're unsure whether Hoppie is compatible before ordering, send us a photo of your stroller and we'll help you check — it's a much easier process than returning after delivery.

Ready to order?

Hoppie is designed for children from around 18 months to 5 years old, up to 20 kg / 44 lbs. It attaches to most standard strollers with a rigid rear frame — no tools, no new stroller, no fuss.

Hoppie ships from a European warehouse in the Netherlands. See exact delivery times and costs for your address at checkout — before you pay, with no surprises at the door.

Keep the stroller you love. Add a second seat when you need it.

Disclaimer: Shipping times shown are estimates based on standard carrier services and may vary depending on your location, carrier network conditions, public holidays, customs processing, and seasonal volume. Exact delivery estimates for your address are shown at checkout. Hoppie is not responsible for delays caused by customs authorities, carrier disruptions, or incorrect address information provided at the time of ordering. Always follow Hoppie's installation instructions and check your stroller manufacturer's maximum load capacity before use. Hoppie is designed for children from around 18 months to 5 years old, up to 20 kg / 44 lbs. Always supervise your child while using Hoppie.